Returns & Refunds policy
We will go that extra mile to help you when Web Micro LLC fails to solve your PC issue.
Web Micro LLC provides a 100% money back guarantee if, at any time during the first 90 days after purchasing and refund at any time during the one year after purchasing the Web Micro LLC product, you are not satisfied with the product or are unwilling to continue conducting business with Web Micro LLC .
In order to obtain a refund, you must "undo" the repairs provided by the Web Micro LLC program. This can be done by going to the Add/Remove programs and choosing Web Micro LLC Repair. From there you can choose to:
Remove Web Micro LLC application
Revert changes
Revert and remove Web Micro LLC
All options reside under the uninstall wizard, however, for a refund, only option B is necessary. Additionally, after you have run the "undo" function to return your machine to its original state, you must formally request a refund from Web Micro LLC via our support page, under the Billing and invoices section.
During the course of the refund request, you must maintain contact with Web Micro LLC and comply with Web Micro LLC's requests regarding the removal of the Web Micro LLC product from your computer. This includes removing software and files from your machine and other steps that will remove the Web Micro LLC product from your machine and return your desktop, laptop or other Web Micro LLC supported machine to its former state - even in the event that the prior condition of the machine was an undesirable one.
The 90 days full refund period begins from the immediate Date of Purchase, refund at any time during the one year period from Date of Purchase and the License Key expires one year from Date of Purchase.
In the event that you cannot perform the undo function for any reason, Web Micro LLC will address the issue on a case by case basis.
If a purchase was made on an unsupported machine and/or a repair has not taken place during any time period, Web Micro LLC will address the issue on a case by case basis, and may provide a full refund after the 90 days period.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@webmicrollc.us or Call 1-888-417-7122